aml_policy
1. Considering the rights given to you for using the Services, you guarantee, covenant and agree to the following:
1.1. AML procedures will be carried out in accordance with the Estonian Tax & Customs Board.
1.2. you are at least 18 years of age or the age which is legally accepted for gambling in accordance with the legislation of your jurisdiction if different;
1.3. you are the lawful owner of the money on your account. All information provided by you to the Company during the registration process or at any time thereafter, including information as part of any payment transaction requiring money depositing, is true, valid, correct and complete and matches the name or names on the credit/debit card(s) or in other payment accounts that are used to deposit or receive funds on your account;
1.4. you are aware there is a risk of losing money when gambling by means of the Services on the Website and you are fully responsible for such losses. You agree that you are held fully and solely liable for using the Services and use these Services according to your own choice, at your own discretion and risk. You shall have no claims whatsoever against the Company in relation to any losses incurred by you under the general terms of use stipulated for engaging in the Services provided on the Website;
1.5. you fully understand the general methods, rules and procedures of the Services and of Internet gambling. You understand that you are responsible for ensuring the details of bets and games are correct. You will not commit any acts that may harm the reputation of the Company.
2. By accepting the Terms you give us the right to perform periodic inspections (at our sole discretion), or checks, which may be required by third parties (including regulatory authorities) to confirm your identity and contact details (”Check”).
3. During such checks we may restrict the possibility of money withdrawal from your account.
4. If any information that you provided to us with is false, inaccurate, misleading, or otherwise incomplete, it will be deemed to be in breach of the contract terms, and we reserve the right to terminate your account immediately and/or refuse you the use of Services in addition to other measures we may choose to take in our sole discretion.
5. If we are not able to verify that you are of legal age in your jurisdiction, we may terminate your account. Furthermore, if we find that you are not of legal age at the moment of gambling:
5.1 your account will be terminated;
5.2 all transactions made during that time will become void, and all remaining funds deposited by you will be returned excluding commission fees in the amount of 20% - 50%.
5.3. any winnings which you have accumulated during that time will be forfeited and you will be required to return to us all funds that were withdrawn from your account.
6. The following activities are not allowed and constitute a material breach of the Terms and Conditions:
6.1. provision of information to third parties;
6.2. the use of illegal actions (such as fraud), including the use of malware, errors in our software, the use of automated players (also known as “bots”);
6.3. commitment of fraud in your favour, including the use of stolen, cloned, or otherwise illegally obtained data from a payment card when placing funds into your account;
6.4. participation in any criminal activity, including money laundering and any other activity with criminal-legal consequences; and
6.5. Collusion or attempted collusion, and/or intention to directly or indirectly participate in any collusion scheme with any other player while playing on the Website.
7. We may suspend, revoke, or cancel any payment or winnings related to bonuses received from the Company (Comp Points, bonuses, et cetera) if we suspect that you are trying to abuse them.
8. The Company will take all reasonable measures to identify and prevent collisions between participants. Appropriate measures will be taken against all such persons. We are not liable for any loss or any damage incurred by you or any other player as a result of collusion, fraud, and other illegal activities or deceit. We will act in this respect at our sole discretion.
9. If you suspect that a person is in collusion or participates in fraudulent activities, you shall immediately inform us about this by e-mail.
10. We may at any time, without prior notice, ban you from accessing the Website and block your account if we suspect you are engaging in fraudulent activity. In this case, we will not return or otherwise compensate you for the funds on your account. We also may inform the relevant authorities, and you shall be obliged to cooperate with the Company in the investigation of such events.
11. You shall not use the services and/or software for any illegal or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering) being such under the laws of your country. The Company may at any time suspend or block any of your accounts in the system and keep the funds. In this case, you waive any claims against the Company.
12. Identity Verification purposes
12.1. The Company needs to perform its Due Diligence measures and apply the principles of KYC (Know-Customer’s-Customer) before entering a business relationship with any Customer in order to prevent actions, such as money laundering or terrorist financing, and to perform other duties imposed by law.
12.2. Company collects from its Customers’ identity verification information (such as copies, images, scans of Customer’s government issued national ID card or International Passport, or other governmental proof of identification) or other authentication information. North Point Management Ltd also requests its Customers to provide the Company with a recent Utility Bill in order to verify Customer’s residential address. Further to this, the Company can use third parties to carry out identity checks on its behalf.
12.3. To pass all KYC procedure Insta.Win can request following documents from its players:
- A screenshot of the bank personal data page with the account number;
- 2. A photo of the NATIONAL ID CARD and registration document on both sides;
- A selfie with a sheet of paper where login, date, and the inscription Insta.Win are written. And also identity documents;
- Take a video where you go to bank app/website, open your profile, show the outgoing transaction, where you can see: the time, the recipient of the payment, the amount. If the video quality is low, the complaint may be rejected